We value your feedback, questions, and suggestions. Our dedicated customer support team is here to assist you.

Customer Service Hours: Monday - Friday: 9:00 AM - 6:00 PM (EST) Saturday: 10:00 AM - 4:00 PM (EST) Sunday: Closed

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

We make every effort to ensure that the product images accurately represent the items you'll receive. However, there might be slight variations due to factors like lighting, screen resolutions, or minor manufacturing changes. Rest assured, the product's essence and quality will remain consistent with what is showcased.

Where can I view my sales receipt?

Once your purchase is completed, a sales receipt is typically sent to the email address associated with your order. Check your inbox, including the spam or junk folder, for an email from us containing your receipt. You can also log in to your account on our website and navigate to the "Order History" or "My Purchases" section to view and download your sales receipt.

How can I return an item?

To initiate a return, please refer to our returns policy, which should be outlined on our website or included in the documentation sent with your order. Typically, you'll need to log in to your account, navigate to the order containing the item you wish to return, and follow the provided instructions for initiating a return. This process may vary, so feel free to contact our customer support for specific guidance or assistance with your return request.

Will you restock items indicated as “out of stock?”

We make every effort to restock popular items that are listed as "out of stock." However, restocking timelines can vary depending on product availability and supplier schedules. To stay updated on restocks, you can sign up for notifications on the product page or contact our customer support team for more information about specific items.

Where can I ship my order?

We typically offer shipping to various locations based on our shipping policy. During the checkout process, you'll have the option to select your preferred shipping address. Ensure that the address provided is accurate and complete to avoid any delivery issues. If you have specific shipping inquiries or need assistance with delivery to a particular location, please reach out to our customer support for guidance and support

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Email: inkartshopper@gmail.com
WhatsApp: +94 71 720 9410

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